Log in with your current email address and password. Click on My Profile in the upper right hand corner of the screen. Then click on "Change email & password". If you use Family Tree Builder you must change your log in details in the program in addition to changing them on your MyHeritage Read more...
How do I change my email address? | Views: 6,513 |
How do I change my password? | Views: 6,271 |
Go to MyHeritage.com. Click on My Profile in the upper right hand corner of the screen. Then click on "Change email & password". If you change your password in the online site and you use the Family Tree Builder to build your family tree, it will be necessary to change your password in Fa Read more...
How do I invite members from my family site? | Views: 6,102 |
If you would like to invite members to your family site, simply click on the Invite More Family link from the Home Page of your family site. This option is also available under the Site Members link on your site. There you will see a list of people in your family tree that have not yet been inv Read more...
How do I add photos to my family site? | Views: 4,986 |
Click on Photos & Videos > Add Photos & Videos. You can add photos manually, import them directly from a photo sharing website or upload from email or a mobile device. Read more...
If I forgot my email address and password, how can I get back to my family site? | Views: 2,988 |
If you have forgotten your email address and password to log into your family site at MyHeritage.com, please send a link to the site along with the names and birth dates of three living people in the tree to support@myheritage.com. A member of the support team will help you get logged in again. Read more...
Why do I see "Bad Username or Password" when I try to publish from Family Tre… | Views: 2,891 |
If you recently changed your password at MyHeritage.com, but did not change it in Family Tree Builder, you will receive the error message "Bad Username or Password" when trying to publish your family tree from Family Tree Builder. In order to remedy this situation, open Family Tree Builder and go Read more...
Why can't I find the family tree I just started? | Views: 2,659 |
If you cannot find your family tree, please check the following: 1. What email address did you register with? Are you logged in now? In order to be recognized as the Site Manager of the site and tree you created, you must log in with your registered email address and password. 2. Where is t Read more...
Can I invite two people using the same email address? | Views: 2,490 |
Accounts at MyHeritage.com are created using a person's email address as the unique log in for that account. Two different accounts cannot share the same log in. It is necessary to invite each member with a different email address. We know that many couples share the same email address. W Read more...
Why does it say "this email is already taken" when I try to change my email a… | Views: 1,377 |
If you try to change your email address in your profile at MyHeritage.com and you get the error message "This email address is already taken" it means the email address you entered is already registered at MyHeritage.com under a different account. Email addresses can only be used to create one accou Read more...
